§ 33-18. Roll-off container service.

(a)

The city will provide a roll-off container service on the following basis:

(1)

Customers. The city will provide roll-off container service to a residential customer, with proof of a current city water account in his or her name, or to a commercial customer, a business, church, governmental agency, or other entity, with proof of business status and location within the city.

(2)

Terms of service.

a.

Agreement required. Each customer must sign a written agreement, pay the applicable use fees, or agree to pay them as a part of his or her water bill, and agree to comply with all policies and procedures applicable to the use of the roll-off container service.

b.

Scheduled disposal. Scheduled disposal for residential customers includes: delivery of a roll-off container to the customer's premises, setup, fourteen-day rental, collection, and disposal at the landfill. Scheduled disposal for commercial customers includes: the first fourteen-day rental period, collection, and disposal at the landfill; however, delivery is at an additional charge.

c.

Delivery. Delivery to and setup of a roll-off container at a customer's premises by city personnel will result in assessment of a delivery fee in all circumstances other than the first delivery under an agreement with a residential customer.

d.

Additional disposal. Customers may request the collection and disposal of a roll-off container additional times during the rental period, at the applicable additional disposal fee for the container size being used, subject to availability of staff. Same day service is not guaranteed.

e.

Rental fee. A customer may extend the use of a roll-off container for longer than fourteen (14) days by agreeing to pay a rental fee for each day of continued use.

f.

Extended service period.

1.

Residential customers. Unless extended by prior agreement, at the end of thirty (30) days, a residential customer's roll-off container will be collected and the customer will be billed in full on his or her water account. A residential customer may not locate a roll-off container on the customer's premises for more than one hundred eighty (180) days in any three hundred sixty-five-day period.

2.

Commercial customers. Unless extended by prior agreement and payment for extended service, at the end of fourteen (14) days, a commercial customer's roll-off container will be collected.

g.

Relocation. A customer may request that a roll-off container be relocated, provided the new location is suitable and approved by the City of Irving Solid Waste Services Department, and upon payment of a relocation fee, as provided in article V. of this chapter.

h.

Accessibility. A customer is required to maintain minimum clearances to provide access to the roll-off container for servicing at all times, as provided in the service agreement, and an inaccessible fee will be charged as provided in article V. of this chapter, if the staff attempts to collect a container at the customer's location and determines that the container is inaccessible due to the customer's failure to maintain minimum clearances.

i.

Payment. All customers must pay the charges with cash or city-accepted credit card. Customers without an active water account must pay the delivery fee, if applicable, and scheduled disposal fee, at the time the order is placed.

j.

Construction/demolition debris. Roll-off containers set for construction and demolition debris shall be limited to twelve-yard and twenty-yard containers only.

(b)

Fees for roll-off containers. Fees for roll-off containers will be charged as provided in article V. of this chapter.

(c)

Pass-through charges. Landfill fees, gate rates, and other costs resulting from local, state, or federal solid waste regulations charged to the city shall be passed through and be added to the rate schedules on the effective date of such regulations.

(Ord. No. 8957, § 3, 6-12-08; Ord. No. 2017-9981, § 1, 9-21-17 )