§ 8A-22. Emergency response contact information and telephone.

(a)

The permit holder shall provide the director with the name, street address, mailing address, e-mail address, and telephone number of a person or persons who can be contacted twenty-four (24) hours a day, seven (7) days a week in the event of an emergency condition on the property where the boarding home facility is located.

(b)

The permit holder shall notify the director within five (5) days after any change in the emergency response contact information.

(c)

The permit holder, or an authorized agent, must arrive at the property within one (1) hour after a contact person named under this section is notified by a city employee or emergency response personnel that an emergency condition has occurred on the property.

(d)

A telephone that is connected to a land line must be available twenty-four (24) hours a day and be easily accessible, and afford privacy for use by residents to report an emergency condition, a violation of this chapter, or an instance of abuse, neglect or a crime occurring on the property where the boarding home facility is located. A list of emergency telephone numbers, including the numbers of the Irving Police Department, Irving Fire Department, the director as defined in this chapter, the Texas Department of Family and Protective Services (DFPS), the local mental health authority, and the Texas Information and Referral Network, must be placed in plain view on or next to the telephone and made accessible to persons who are visually or hearing impaired, as needed.

(Ord. No. 2015-9654 , § 1, 1-15-15)